Calvin Chou, MD

Title(s)Professor, Medicine
SchoolSchool of Medicine
Address4150 Clement Street, #1A-15
San Francisco CA 94121
Phone415-221-4810 ext. 22740
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    Collapse Biography 
    Collapse Education and Training
    Yale University, New Haven, CTB.S.05/1985Molecular Biophysics and Biochemistry
    Columbia University, New York, NYPh.D.05/1992Microbiology
    Columbia University College of Physicians and Surgeons, New York, NYM.D.05/1994Medicine
    University of California, San Francisco, San Francisco, CAResidency 06/1997Internal Medicine
    Academy of Communication in Healthcare2003Faculty in Training Program
    University of California, San Francisco, CA2017Diversity, Equity, and Inclusion Champion Training
    Collapse Awards and Honors
    UCSF 2021Class of 2021 Excellence in Teaching for Clinical Faculty Award
    Federal Executive Board, San Francisco2020Federal Employee of the Year (as part of the Disaster Response Mental Health Team)
    Medical Education (journal)2020Choice Critics Award
    Academy of Communication in Healthcare2019Healthcare Communication Teaching Excellence Award
    Academy of Communication in Healthcare2018Lynn Payer Award
    UCSF2011Academy Chair in the Scholarship of Teaching and Learning
    UCSF2010Class of 2010 Award for Outstanding Teaching
    UCSF2010Inducted to Alpha Omega Alpha
    Academy of Communication in Healthcare2010Fellow
    UCSF2008Kaiser Award for Excellence in Teaching in the Inpatient Setting
    UCSF2002Inducted to Academy of Medical Educators

    Collapse Overview 
    Collapse Overview
    When people ask me what I do for a living, and I reply “I’m a general internist, and I teach bedside manner,” the response nearly always is a variation on how much it is needed, followed by a story of ineffective communication from a clinician to themselves or a family member. Patient-provider communication is an area of fundamental clinical competence that has become increasingly recognized as a critical component of medical education. Unfortunately, interviewing skills of medical students and residents decline throughout their training. The paucity of effective curricula to address this basic educational need has been cited as a cause for these disturbing national trends. My goal as a leader in medical education is to develop and refine teaching of patient-provider communication, to expand its importance by training other educators across the country, and to begin to link communication skills teaching with patient outcomes.

    To further develop my own interviewing and teaching skills, in 2003 I completed a rigorous four-year training program with the Academy on Communication in Healthcare (ACH), an organization of nationally prominent educators and researchers in patient-physician communication. Now as a faculty member of the ACH, every year I teach participants from all health professions in the ACH ENRICH national faculty development course. I have also facilitated workshops on communication skills at prominent medical centers across the country, including the Mayo Clinic, Cleveland Clinic, Stanford University, and New York University, where I consistently garner top ratings from learners as an effective teacher and facilitator.

    In developing the VALOR (VA Longitudinal Rotations) Program for UCSF third-year medical students, I have incorporated weekly sessions for third-year students on basic clinical skill-building, self-reflection on personal and professional development, and observations on hidden curricular issues. I am optimistic that these changes will enhance patient care and humanize the occasionally oppressive culture of medicine.

    Finally, as Academy Chair for the Scholarship of Teaching and Learning at UCSF, my charge is to demonstrate how education can lead to patient outcomes. It is my conviction that by training physicians and students in effective communication skills, they can not only motivate patients to take charge of their health issues, but also create effective interdisciplinary teams to reduce medical errors.

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    Collapse Bibliographic 
    Collapse Publications
    Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Researchers can login to make corrections and additions, or contact us for help. to make corrections and additions.
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    Altmetrics Details PMC Citations indicate the number of times the publication was cited by articles in PubMed Central, and the Altmetric score represents citations in news articles and social media. (Note that publications are often cited in additional ways that are not shown here.) Fields are based on how the National Library of Medicine (NLM) classifies the publication's journal and might not represent the specific topic of the publication. Translation tags are based on the publication type and the MeSH terms NLM assigns to the publication. Some publications (especially newer ones and publications not in PubMed) might not yet be assigned Field or Translation tags.) Click a Field or Translation tag to filter the publications.
    1. Partnering With Patients and Caregivers in Cancer Care: Lessons From Experiences With Transgender, Hispanic, and Pediatric Populations. Am Soc Clin Oncol Educ Book. 2023 May; 43:e397264. Katz NT, Alpert AB, Aristizabal MP, McDaniels-Davidson C, Sacks BH, Sanft T, Chou CL, Martinez ME. PMID: 37200592.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    2. Longitudinal Faculty Development to Improve Interprofessional Collaboration and Practice: A Multi-site Qualitative Study at Five US Academic Health Centers. BMJ Open. 2023; 13(4):e069466. Rider EA, Chou C, Abraham C, Weissmann P, Litzelman DK, Hatem D, Branch W.
    3. Improving Communication Skills: A Roadmap for Humanistic Health Care. Med Clin North Am. 2022 Jul; 106(4):727-737. Chang AA, Siropaides CH, Chou CL. PMID: 35725237.
      View in: PubMed   Mentions: 1     Fields:    Translation:Humans
    4. Emphasizing Empathy in Communicating About Uncertainty by Using a Dialogic Approach. Acad Med. 2021 07 01; 96(7):931. Chou CL, Connor DM, Santhosh L. PMID: 34183477.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    5. Start the Way You Want to Finish: An Intensive Diversity, Equity, Inclusion Orientation Curriculum in Undergraduate Medical Education. J Med Educ Curric Dev. 2021 Jan-Dec; 8:23821205211000352. Davis DLF, Tran-Taylor D, Imbert E, Wong JO, Chou CL. PMID: 33796793; PMCID: PMC7975489.
      View in: PubMed   Mentions: 7  
    6. How COVID-19 Disrupts-and Enhances-My Clinical Work. J Patient Exp. 2020 Apr; 7(2):144-145. Chou CL. PMID: 32851132; PMCID: PMC7427353.
      View in: PubMed   Mentions: 3  
    7. Leadership & Professional Development: Make the Most of Your Oranges. J Hosp Med. 2020 01; 15(1):46. Zapata J, Chou C. PMID: 31869301.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    8. Guidelines: The dos, don'ts and don't knows of remediation in medical education. Perspect Med Educ. 2019 12; 8(6):322-338. Chou CL, Kalet A, Costa MJ, Cleland J, Winston K. PMID: 31696439; PMCID: PMC6904411.
      View in: PubMed   Mentions: 17     Fields:    Translation:Humans
    9. The Bearable Lightness of Uncertainty. J Gen Intern Med. 2019 11; 34(11):2293-2294. Davis DLF, Chou CL. PMID: 31512186; PMCID: PMC6848632.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    10. Diagnostic uncertainty: from education to communication. Diagnosis (Berl). 2019 06 26; 6(2):121-126. Santhosh L, Chou CL, Connor DM. PMID: 30851157.
      View in: PubMed   Mentions: 13     Fields:    Translation:Humans
    11. Twelve tips for responding to microaggressions and overt discrimination: When the patient offends the learner. Med Teach. 2019 10; 41(10):1112-1117. Wheeler DJ, Zapata J, Davis D, Chou C. PMID: 30277121.
      View in: PubMed   Mentions: 22     Fields:    Translation:Humans
    12. Situating Remediation: Accommodating Success and Failure in Medical Education Systems. Acad Med. 2018 03; 93(3):391-398. Ellaway RH, Chou CL, Kalet AL. PMID: 28767496.
      View in: PubMed   Mentions: 21     Fields:    Translation:Humans
    13. To fail is human: remediating remediation in medical education. Perspect Med Educ. 2017 Dec; 6(6):418-424. Kalet A, Chou CL, Ellaway RH. PMID: 29071550; PMCID: PMC5732108.
      View in: PubMed   Mentions: 15     Fields:    
    14. A Foundation for Vital Academic and Social Support in Clerkships: Learning Through Peer Continuity. Acad Med. 2017 07; 92(7):951-955. Chou CL, Teherani A. PMID: 28353506.
      View in: PubMed   Mentions: 5     Fields:    Translation:Humans
    15. Improving clerkship preparedness: a hospital medicine elective for pre-clerkship students. Med Educ Online. 2017; 22(1):1307082. Connor DM, Conlon PJ, O'Brien BC, Chou CL. PMID: 28395598; PMCID: PMC5419300.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    16. Collaborative and Bidirectional Feedback Between Students and Clinical Preceptors: Promoting Effective Communication Skills on Health Care Teams. J Midwifery Womens Health. 2016 Nov; 61(S1):22-27. Myers K, Chou CL. PMID: 27880863.
      View in: PubMed   Mentions: 3     Fields:    Translation:Humans
    17. Twelve tips for developing and maintaining a remediation program in medical education. Med Teach. 2016 Aug; 38(8):787-92. Kalet A, Guerrasio J, Chou CL. PMID: 27049798.
      View in: PubMed   Mentions: 19     Fields:    Translation:Humans
    18. Workplace learning through peer groups in medical school clerkships. Med Educ Online. 2014; 19:25809. Chou CL, Teherani A, Masters DE, Vener M, Wamsley M, Poncelet A. PMID: 25427851; PMCID: PMC4245452.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    19. Lifestyle factors and primary care specialty selection: comparing 2012-2013 graduating and matriculating medical students' thoughts on specialty lifestyle. Acad Med. 2014 Nov; 89(11):1483-9. Clinite KL, DeZee KJ, Durning SJ, Kogan JR, Blevins T, Chou CL, Diemer G, Dunne DW, Fagan MJ, Hartung PJ, Kazantsev SM, Mechaber HF, Paauw DS, Wong JG, Reddy ST. PMID: 25250748.
      View in: PubMed   Mentions: 7     Fields:    Translation:Humans
    20. Twelve tips for teaching evidence-based physical examination. Med Teach. 2015; 37(6):543-50. Mookherjee S, Hunt S, Chou CL. PMID: 25270026.
      View in: PubMed   Mentions: 5     Fields:    Translation:Humans
    21. The impact of a faculty learning community on professional and personal development: the facilitator training program of the American Academy on Communication in Healthcare. Acad Med. 2014 Jul; 89(7):1051-6. Chou CL, Hirschmann K, Fortin AH, Lichstein PR. PMID: 24979175.
      View in: PubMed   Mentions: 5     Fields:    Translation:Humans
    22. Faculty development to enhance humanistic teaching and role modeling: a collaborative study at eight institutions. J Gen Intern Med. 2014 Sep; 29(9):1250-5. Branch WT, Chou CL, Farber NJ, Hatem D, Keenan C, Makoul G, Quinn M, Salazar W, Sillman J, Stuber M, Wilkerson L, Mathew G, Fost M. PMID: 24947051; PMCID: PMC4139513.
      View in: PubMed   Mentions: 11     Fields:    Translation:Humans
    23. Teaching patient-centered communication skills: a telephone follow-up curriculum for medical students. Med Educ Online. 2014; 19:22522. Saba GW, Chou CL, Satterfield J, Teherani A, Hauer K, Poncelet A, Chen HC. PMID: 24767705; PMCID: PMC4000921.
      View in: PubMed   Mentions: 13     Fields:    Translation:Humans
    24. Huddle-coaching: a dynamic intervention for trainees and staff to support team-based care. Acad Med. 2014 Feb; 89(2):244-50. Shunk R, Dulay M, Chou CL, Janson S, O'Brien BC. PMID: 24362383.
      View in: PubMed   Mentions: 15     Fields:    Translation:Humans
    25. Remediation in Medical Education: A Mid-Course Correction. 2014. Kalet A, Chou CL (eds). View Publication.
    26. Effects of longitudinal small-group learning on delivery and receipt of communication skills feedback. Med Educ. 2013 Nov; 47(11):1073-9. Chou CL, Masters DE, Chang A, Kruidering M, Hauer KE. PMID: 24117553.
      View in: PubMed   Mentions: 13     Fields:    Translation:Humans
    27. Primary care, the ROAD less traveled: what first-year medical students want in a specialty. Acad Med. 2013 Oct; 88(10):1522-8. Clinite KL, Reddy ST, Kazantsev SM, Kogan JR, Durning SJ, Blevins T, Chou CL, Diemer G, Dunne DW, Fagan MJ, Hartung PJ, Mechaber HF, Paauw DS, Wong JG, DeZee KJ. PMID: 23969353.
      View in: PubMed   Mentions: 7     Fields:    Translation:Humans
    28. The third-year medical student "grapevine": managing transitions between third-year clerkships using peer-to-peer handoffs. Acad Med. 2013 Oct; 88(10):1534-8. Masters DE, O'Brien BC, Chou CL. PMID: 23969370.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    29. Physical examination education in graduate medical education--a systematic review of the literature. J Gen Intern Med. 2013 Aug; 28(8):1090-9. Mookherjee S, Pheatt L, Ranji SR, Chou CL. PMID: 23568186; PMCID: PMC3710393.
      View in: PubMed   Mentions: 15     Fields:    Translation:Humans
    30. Twelve tips for facilitating successful teleconferences. Med Teach. 2012; 34(6):445-9. Chou CL, Promes SB, Souza KH, Topp KS, O'Sullivan PS. PMID: 22449266.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    31. A "safe space" for learning and reflection: one school's design for continuity with a peer group across clinical clerkships. Acad Med. 2011 Dec; 86(12):1560-5. Chou CL, Johnston CB, Singh B, Garber JD, Kaplan E, Lee K, Teherani A. PMID: 22030757.
      View in: PubMed   Mentions: 18     Fields:    Translation:Humans
    32. Nice work if you can get it: comment on "Too little? Too much? Primary care physicians' views on US health care". Arch Intern Med. 2011 Sep 26; 171(17):1585-6. Chou C. PMID: 21949170.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    33. Clinical skills-related learning goals of senior medical students after performance feedback. Med Educ. 2011 Sep; 45(9):878-85. Chang A, Chou CL, Teherani A, Hauer KE. PMID: 21848715.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    34. Standardized patient-narrated web-based learning modules improve students' communication skills on a high-stakes clinical skills examination. J Gen Intern Med. 2011 Nov; 26(11):1374-7. Lee CA, Chang A, Chou CL, Boscardin C, Hauer KE. PMID: 21769506; PMCID: PMC3208474.
      View in: PubMed   Mentions: 6     Fields:    Translation:Humans
    35. Bedside teaching of clinical reasoning and evidence-based physical examination. Med Educ. 2011 May; 45(5):519. Mookherjee S, Chou CL. PMID: 21486342.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    36. Assessment of direct ophthalmoscopy teaching using plastic canisters. Med Educ. 2011 May; 45(5):520-1. Swanson S, Ku T, Chou C. PMID: 21486343.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    37. Integrating surface anatomy learning with clinical skills training. Med Educ. 2010 Nov; 44(11):1127-8. Chou CL, Topp KS, Kruidering-Hall M. PMID: 20946492.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    38. Near-peer workshops for pre-clerkship physical examination skills. Med Educ. 2010 May; 44(5):499-500. Kim JE, Schickedanz AD, Chou CL. PMID: 20374469.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    39. Impact of an in-person versus web-based practice standardized patient examination on student performance on a subsequent high-stakes standardized patient examination. Teach Learn Med. 2009 Oct; 21(4):284-90. Hauer KE, Chou CL, Souza KH, Henry D, Loeser H, Burke C, Mayfield C, O'Sullivan PS. PMID: 20183354.
      View in: PubMed   Mentions: 3     Fields:    Translation:Humans
    40. Predicting failing performance on a standardized patient clinical performance examination: the importance of communication and professionalism skills deficits. Acad Med. 2009 Oct; 84(10 Suppl):S101-4. Chang A, Boscardin C, Chou CL, Loeser H, Hauer KE. PMID: 19907367.
      View in: PubMed   Mentions: 9     Fields:    Translation:Humans
    41. Teaching musculoskeletal physical diagnosis using a web-based tutorial and pathophysiology-focused cases. Med Educ Online. 2009 Sep 28; 14:13. Modica RF, Thundiyil JG, Chou C, Diab M, Von Scheven E. PMID: 20165527; PMCID: PMC2779618.
      View in: PubMed   Mentions: 11     Fields:    Translation:Humans
    42. Near-peer videos for physical examination instruction. Med Educ. 2009 Nov; 43(11):1095-6. Schickedanz AD, Kim JE, Chou CL. PMID: 19788641.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    43. Teaching feedback to first-year medical students: long-term skill retention and accuracy of student self-assessment. J Gen Intern Med. 2009 Jun; 24(6):721-6. Kruidering-Hall M, O'Sullivan PS, Chou CL. PMID: 19384559; PMCID: PMC2686777.
      View in: PubMed   Mentions: 11     Fields:    Translation:Humans
    44. Clinical skills remedial training for medical students. Med Educ. 2008 Nov; 42(11):1118-9. Chang A, Chou CL, Hauer KE. PMID: 18991999.
      View in: PubMed   Mentions: 3     Fields:    Translation:Humans
    45. A critical intervention in lesbian, gay, bisexual, and transgender health: knowledge and attitude outcomes among second-year medical students. Teach Learn Med. 2008 Jul-Sep; 20(3):248-53. Kelley L, Chou CL, Dibble SL, Robertson PA. PMID: 18615300.
      View in: PubMed   Mentions: 72     Fields:    Translation:Humans
    46. Remediation workshop for medical students in patient-doctor interaction skills. Med Educ. 2008 May; 42(5):537. Chou CL, Chang A, Hauer KE. PMID: 18412917.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    47. Caring attitudes in medical education: perceptions of deans and curriculum leaders. J Gen Intern Med. 2007 Nov; 22(11):1514-22. Lown BA, Chou CL, Clark WD, Haidet P, White MK, Krupat E, Pelletier S, Weissmann P, Anderson MB. PMID: 17786522; PMCID: PMC2219796.
      View in: PubMed   Mentions: 11     Fields:    Translation:Humans
    48. A brief educational intervention in personal finance for medical residents. J Gen Intern Med. 2007 Mar; 22(3):374-7. Dhaliwal G, Chou CL. PMID: 17356971; PMCID: PMC1824762.
      View in: PubMed   Mentions: 14     Fields:    Translation:Humans
    49. Near-peer teaching in a formative clinical skills examination. Med Educ. 2006 Nov; 40(11):1129-30. Colaco SM, Chou CL, Hauer KE. PMID: 17054629.
      View in: PubMed   Mentions: 10     Fields:    
    50. Multidisciplinary teaching of the musculoskeletal physical examination. Med Educ. 2006 May; 40(5):481-2. Chou CL, Topp KS, O'Sullivan P. PMID: 16635154.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    51. Not the same everywhere. Patient-centered learning environments at nine medical schools. J Gen Intern Med. 2006 May; 21(5):405-9. Haidet P, Kelly PA, Bentley S, Blatt B, Chou CL, Fortin AH, Gordon G, Gracey C, Harrell H, Hatem DS, Helmer D, Paterniti DA, Wagner D, Inui TS, Communication, Curriculum, and Culture Study Group. PMID: 16704378; PMCID: PMC1484792.
      View in: PubMed   Mentions: 13     Fields:    Translation:Humans
    52. Physical examination teaching curriculum for senior medical students. Med Educ. 2005 Nov; 39(11):1151. Chou CL. PMID: 16262822.
      View in: PubMed   Mentions: 1     Fields:    
    53. Characterizing the patient-centeredness of hidden curricula in medical schools: development and validation of a new measure. Acad Med. 2005 Jan; 80(1):44-50. Haidet P, Kelly PA, Chou C, Communication, Cirriculum, and Culture Study Group. PMID: 15618092.
      View in: PubMed   Mentions: 30     Fields:    
    54. Surgery in the patient with liver disease. Med Clin North Am. 2003 Jan; 87(1):211-27. Rizvon MK, Chou CL. PMID: 12575891.
      View in: PubMed   Mentions: 6     Fields:    Translation:Humans
    55. A curriculum in medical economics for residents. Acad Med. 2002 May; 77(5):465-6. Kohlwes RJ, Chou CL. PMID: 12010725.
      View in: PubMed   Mentions: 1     Fields:    Translation:Humans
    56. Intron sequences determine the expression of kappa light chain genes. Mol Immunol. 1994 Feb; 31(2):99-107. Chou CL, Morrison SL. PMID: 8309481.
      View in: PubMed   Mentions: 2     Fields:    Translation:AnimalsCells
    57. A common sequence motif near nonhomologous recombination breakpoints involving Ig sequences. J Immunol. 1993 Jun 15; 150(12):5350-60. Chou CL, Morrison SL. PMID: 8515063.
      View in: PubMed   Mentions: 6     Fields:    Translation:HumansCells
    58. An insertion-deletion event in murine immunoglobulin kappa gene resembles mutations at heavy-chain disease loci. Somat Cell Mol Genet. 1993 Mar; 19(2):131-9. Chou CL, Morrison SL. PMID: 8511672.
      View in: PubMed   Mentions: 1     Fields:    Translation:HumansAnimalsCells
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