Dr. Goldman is a practicing internist at San Francisco General Hospital where she is the medical lead for the Emergency Department Case Management team, an innovative interdisciplinary intensive case management program assisting the most socially and medically complex clients in the San Francisco Health Network, and the medical lead for an academic clinic-based complex care management team. She also works as a Clinical Informaticist on data analytics, partnering on value based care efforts and data access for research. In addition, she supervises residents, has an outpatient primary care clinic, and attends on the inpatient service. Her research and policy work focuses on improving and transforming health systems for underserved diverse populations. She has developed and implemented systems innovations that improve care transitions, value of care, and care coordination efforts across medical and behavioral health settings.
As part of her work to improve the science of quality measurement, she led the California Office of Statewide Health Planning and Development Validation Project which assessed the accuracy of California patient discharge data, and was awarded AHRQ grant funding to evaluate the impact of administrative data quality on hospital performance metrics. Her expertise in using administrative data for quality assessments has been nationally recognized, through her participation in the AHRQ Quality Indicator Expert Panel.