Alice Chen, MD
|School||UCSF School of Medicine|
|Address||1001 Potrero Ave|
San Francisco CA 94110
|National Association of Public Hospitals and Health Systems||2010||Safety Net Award for Using Health Information Technology to Advance Performance Improvement|
|University of California San Francisco SFGH Department of Medicine||2008||John F. Murray Award for academic excellence and dedication to the humanitarian mission of SFGH|
|California Association of Public Hospitals and Health Systems ||2007||Award for Improvement in System-Wide Care Integration|
|San Francisco Health Plan||2007||Award for Innovation in Health Care Service Delivery|
|University of California San Francisco, SFGH Division of General Internal Medicine||2006||Richard J. Haber Excellence in Teaching Award|
|Massachusetts Department of Public Health||2001||Annual Service Award, Emergency Room Interpreter Law Advisory Committee|
|Brigham and Women's Hospital, Department of Internal Medicine||1997||Arnold C. Dunne Award for Compassionate Patient Care|
|Stanford University School of Medicine||1996||Dean’s Award for Excellence in Clinical Medicine|
Alice Huan-mei Chen, MD, MPH, is the chief medical officer for the San Francisco Health Network (SFHN), co-director of the Center for Innovation in Access and Quality at San Francisco General Hospital (SFGH), and a professor of medicine at the University of California, San Francisco (UCSF).
As chief medical officer, Dr. Chen is responsible for providing effective clinical leadership, vision, direction and expertise in the oversight and operations of the SFHN, with a focus on clinical integration; access, quality and cost of care; patient satisfaction and retention; and strategic initiatives and programs for enhancing clinical effectiveness. SFHN includes a network of over 35 community-based primary care and behavioral health clinics; San Francisco General Hospital and Trauma Center, an acute care hospital and level one trauma center; Laguna Honda Hospital, a skilled nursing and rehabilitation facility; jail health; maternal child health; and a range of programs targeting homeless patients.
Prior to assuming the role of SFHN chief medical officer, Dr. Chen spent a decade at SFGH in a variety of roles, including as core faculty for the UCSF/SFGH Primary Care Internal Medicine Residency Program where she spearheaded its policy and advocacy curriculum; medical director of the General Medicine Clinic, the primary care internal medicine residency clinic at SFGH; chief integration officer for SFGH; director of the Center for Innovation in Access and Quality (CIAQ), whose goal is to promote the creation and implementation of innovative approaches to providing accessible, high quality, cost-effective care in safety net systems; and director of eReferral, an integrated electronic referral and consultation system that has been recognized nationally and internationally as an innovative model for improving specialty care. Dr. Chen continues to practice primary care and attends on the inpatient medical service at SFGH.
Before joining the San Francisco safety net, she was a primary care internist at Asian Health Services, a federally qualified health center in Oakland. She also served as health policy scholar in residence at The California Endowment, where she oversaw the healthcare foundation’s language access grantmaking program. She was subsequently awarded a Soros Physician Advocacy Fellowship to partner with the Asian & Pacific Islander American Health Forum to promote the financing and provision of language assistance services in California.
She has served on state and national expert advisory committees on language access, cultural competency, and health disparities, including for the American Medical Association, the California Academy of Family Physicians, and the Robert Wood Johnson Foundation. Dr. Chen has also served on expert advisory committees on care coordination for the American Board of Internal Medicine and on access to specialty care for the California Association of Public Hospitals; she currently serves on the Clinical Advisory Board of Kyruus, a start up focused on using data to improve access for patients by increasing efficiency and appropriateness of appointment making processes.
Dr. Chen has served on the board of the California Pan-Ethnic Health Network and the DentaQuest Foundation, and is currently a board member of the National Council of Asian & Pacific Islander Physicians and Health Access Foundation, as well as a volunteer physician for Alameda County Public Health Department’s Project New Start, a tattoo removal program targeting at risk youth.
A graduate of Yale University, Stanford University Medical School, and the Harvard School of Public Health, Dr. Chen's training includes a primary care internal medicine residency and chief residency at Brigham and Women's Hospital in Boston, Massachusetts, and the Commonwealth Fund Harvard University Fellowship in Minority Health Policy. She is an alumna of the California HealthCare Foundation Leadership Fellowship, and is an inaugural fellow of The Aspen Institute's Health Innovators Fellowship. She lives in Berkeley with her spouse and their nine-year old twins.
Socioeconomically marginalized groups
, People with limited English proficiency
, Health Policy
, Practice guidelines
, Medical home
, Policy advocacy
, electronic referrals to specialty care
, primary care-specialty care interface
, patient centered medical home
, access for limited English proficient patients
, cost consciousness
, Interdisciplinary research collaboration
, Implementation Science
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