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    Neda Ratanawongsa, MD

    TitleAssociate Professor
    SchoolUCSF School of Medicine
    Address1001 Potrero Ave, SFGH 10
    San Francisco CA 94110
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      Collapse Biography 
      Collapse Education and Training
      University of California, San FranciscoResidency Internal Medicine
      Collapse Awards and Honors
      Society of General Internal Medicine2008Milton W. Hamolsky Junior Faculty Award

      Collapse Overview 
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      Neda Ratanawongsa, MD, MPH, is an Associate Professor of Medicine in the Division of General Internal Medicine and UCSF Center for Vulnerable Populations. She is Chief Medical Informatics Officer for CarelinkSF Ambulatory Electronic Health Record at San Francisco Health Network. Dr. Ratanawongsa focuses her research, teaching, administrative, and clinical work on enhancing communication and therapeutic alliances between patients and providers in safety net health care settings. Her work focuses on using health information technology to enhance communication and shared decision-making in the treatment and prevention of chronic medical conditions, particularly with electronic health record implementation in safety net clinics. Dr. Ratanawongsa is a mixed methods researcher, with expertise in survey research, qualitative research, and conversational analysis. She has developed, implemented, and evaluated curricula at the undergraduate, graduate and continuing medical education levels. Nationally, she has served on committees with the Society of General Internal Medicine (SGIM) and American Academy on Communication in Healthcare (AACH) and chaired the 2014 SGIM Annual Meeting in San Diego.

      Dr. Ratanawongsa received her undergraduate and medical degrees at Harvard, then came to UCSF for residency and chief residency in internal medicine. She completed a Masters in Public Health and General Internal Medicine Fellowship at Johns Hopkins University and joined the faculty at Johns Hopkins Bayview Medical Center as an Assistant Professor and Assistant Residency Program Director. She joined as UCSF General Internal Medicine and Center for Vulnerable Populations faculty in 2008.

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      Collapse Publications
      Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Researchers can login to make corrections and additions, or contact us for help.
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      1. Ratanawongsa N, Karter AJ, Quan J, Parker MM, Handley M, Sarkar U, Schmittdiel JA, Schillinger D. Reach and Validity of an Objective Medication Adherence Measure Among Safety Net Health Plan Members with Diabetes: A Cross-Sectional Study. J Manag Care Spec Pharm. 2015 Aug; 21(8):688-98.
        View in: PubMed
      2. Gupta S, Brenner AT, Ratanawongsa N, Inadomi JM. Patient trust in physician influences colorectal cancer screening in low-income patients. Am J Prev Med. 2014 Oct; 47(4):417-23.
        View in: PubMed
      3. Ratanawongsa N, Handley MA, Sarkar U, Quan J, Pfeifer K, Soria C, Schillinger D. Diabetes health information technology innovation to improve quality of life for health plan members in urban safety net. J Ambul Care Manage. 2014 Apr-Jun; 37(2):127-37.
        View in: PubMed
      4. Ratanawongsa N, Barton JL, Schillinger D, Yelin EH, Hettema JE, Lum PJ. Ethnically diverse patients' perceptions of clinician computer use in a safety-net clinic. J Health Care Poor Underserved. 2013 Nov; 24(4):1542-51.
        View in: PubMed
      5. Beach MC, Roter D, Korthuis PT, Epstein RM, Sharp V, Ratanawongsa N, Cohn J, Eggly S, Sankar A, Moore RD, Saha S. A multicenter study of physician mindfulness and health care quality. Ann Fam Med. 2013 Sep-Oct; 11(5):421-8.
        View in: PubMed PMC3767710
      6. Lyles CR, Schillinger D, Lopez A, Handley M, Ratanawongsa N, Sarkar U. Safety events during an automated telephone self-management support intervention. J Diabetes Sci Technol. 2013 May; 7(3):596-601.
        View in: PubMed PMC3869126
      7. Ratanawongsa N, Karter AJ, Parker MM, Lyles CR, Heisler M, Moffet HH, Adler N, Warton EM, Schillinger D. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb 11; 173(3):210-8.
        View in: PubMed
      8. Ratanawongsa N, Korthuis PT, Saha S, Roter D, Moore RD, Sharp VL, Beach MC. Clinician stress and patient-clinician communication in HIV care. J Gen Intern Med. 2012 Dec; 27(12):1635-42.
        View in: PubMed PMC3509305
      9. Hilton JF, Barkoff L, Chang O, Halperin L, Ratanawongsa N, Sarkar U, Leykin Y, Muñoz RF, Thom DH, Kahn JS. A cross-sectional study of barriers to personal health record use among patients attending a safety-net clinic. PLoS One. 2012; 7(2):e31888.
        View in: PubMed PMC3282785
      10. Ratanawongsa N, Handley MA, Quan J, Sarkar U, Pfeifer K, Soria C, Schillinger D. Quasi-experimental trial of diabetes Self-Management Automated and Real-Time Telephonic Support (SMARTSteps) in a Medicaid managed care plan: study protocol. BMC Health Serv Res. 2012; 12:22.
        View in: PubMed PMC3276419
      11. Ratanawongsa N, Crosson JC, Schillinger D, Karter AJ, Saha CK, Marrero DG. Getting under the skin of clinical inertia in insulin initiation: the Translating Research Into Action for Diabetes (TRIAD) Insulin Starts Project. Diabetes Educ. 2012 Jan-Feb; 38(1):94-100.
        View in: PubMed
      12. López A, Detz A, Ratanawongsa N, Sarkar U. What patients say about their doctors online: a qualitative content analysis. J Gen Intern Med. 2012 Jun; 27(6):685-92.
        View in: PubMed PMC3358396
      13. Ratanawongsa N, Bhandari VK, Handley M, Rundall T, Hammer H, Schillinger D. Primary care provider perceptions of the effectiveness of two self-management support programs for vulnerable patients with diabetes. J Diabetes Sci Technol. 2012 Jan; 6(1):116-24.
        View in: PubMed PMC3320828
      14. Hettema JE, Ratanawongsa N, Manuel JK, Ciccarone D, Coffa D, Jain S, Lum PJ. A SBIRT curriculum for medical residents: development of a performance feedback tool to build learner confidence. Subst Abus. 2012; 33(3):241-50.
        View in: PubMed
      15. Ratanawongsa N, Federowicz MA, Christmas C, Hanyok LA, Record JD, Hellmann DB, Ziegelstein RC, Rand CS. Effects of a focused patient-centered care curriculum on the experiences of internal medicine residents and their patients. J Gen Intern Med. 2012 Apr; 27(4):473-7.
        View in: PubMed PMC3304041
      16. Haywood C, Lanzkron S, Hughes MT, Brown R, Massa M, Ratanawongsa N, Beach MC. A video-intervention to improve clinician attitudes toward patients with sickle cell disease: the results of a randomized experiment. J Gen Intern Med. 2011 May; 26(5):518-23.
        View in: PubMed PMC3077483
      17. Lattimer L, Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Beach MC. Problematic hospital experiences among adult patients with sickle cell disease. J Health Care Poor Underserved. 2010 Nov; 21(4):1114-23.
        View in: PubMed
      18. Ratanawongsa N, Wright SM, Vargo EM, Carrese JA. Challenges in primary care relationships: seeing it from both sides. Patient Educ Couns. 2011 Oct; 85(1):40-5.
        View in: PubMed
      19. Bediako SM, Lattimer L, Haywood C, Ratanawongsa N, Lanzkron S, Beach MC. Religious coping and hospital admissions among adults with sickle cell disease. J Behav Med. 2011 Apr; 34(2):120-7.
        View in: PubMed
      20. Ratanawongsa N, Zikmund-Fisher BJ, Couper MP, Van Hoewyk J, Powe NR. Race, ethnicity, and shared decision making for hyperlipidemia and hypertension treatment: the DECISIONS survey. Med Decis Making. 2010 Sep-Oct; 30(5 Suppl):65S-76S.
        View in: PubMed
      21. Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer-Nelson L, Beach MC. Hospital self-discharge among adults with sickle-cell disease (SCD): associations with trust and interpersonal experiences with care. J Hosp Med. 2010 May-Jun; 5(5):289-94.
        View in: PubMed
      22. Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer L, Powe NR, Beach MC. The association of provider communication with trust among adults with sickle cell disease. J Gen Intern Med. 2010 Jun; 25(6):543-8.
        View in: PubMed PMC2869431
      23. Gozu A, Nidiry MA, Ratanawongsa N, Carrese JA, Wright SM. Patient factors associated with following a relocated primary care provider among older adults. Am J Manag Care. 2009 Mar; 15(3):195-200.
        View in: PubMed
      24. Ratanawongsa N, Haywood C, Bediako SM, Lattimer L, Lanzkron S, Hill PM, Powe NR, Beach MC. Health care provider attitudes toward patients with acute vaso-occlusive crisis due to sickle cell disease: development of a scale. Patient Educ Couns. 2009 Aug; 76(2):272-8.
        View in: PubMed
      25. Ratanawongsa N, Rand CS, Magill CF, Hayashi J, Brandt L, Christmas C, Record JD, Howell EE, Federowicz MA, Hellmann DB, Ziegelstein RC. Teaching residents to know their patients as individuals. The Aliki Initiative at Johns Hopkins Bayview Medical Center. Pharos Alpha Omega Alpha Honor Med Soc. 2009; 72(3):4-11.
        View in: PubMed
      26. Windish DM, Ratanawongsa N. Providers' perceptions of relationships and professional roles when caring for patients who leave the hospital against medical advice. J Gen Intern Med. 2008 Oct; 23(10):1698-707.
        View in: PubMed PMC2533363
      27. Ratanawongsa N, Roter D, Beach MC, Laird SL, Larson SM, Carson KA, Cooper LA. Physician burnout and patient-physician communication during primary care encounters. J Gen Intern Med. 2008 Oct; 23(10):1581-8.
        View in: PubMed PMC2533387
      28. Ratanawongsa N, Wright SM, Carrese JA. Well-being in residency: effects on relationships with patients, interactions with colleagues, performance, and motivation. Patient Educ Couns. 2008 Aug; 72(2):194-200.
        View in: PubMed
      29. Ratanawongsa N, Thomas PA, Marinopoulos SS, Dorman T, Wilson LM, Ashar BH, Magaziner JL, Miller RG, Prokopowicz GP, Qayyum R, Bass EB. The reported validity and reliability of methods for evaluating continuing medical education: a systematic review. Acad Med. 2008 Mar; 83(3):274-83.
        View in: PubMed
      30. Ratanawongsa N, Wright SM, Carrese JA. Well-being in residency: a time for temporary imbalance? Med Educ. 2007 Mar; 41(3):273-80.
        View in: PubMed
      31. Marinopoulos SS, Dorman T, Ratanawongsa N, Wilson LM, Ashar BH, Magaziner JL, Miller RG, Thomas PA, Prokopowicz GP, Qayyum R, Bass EB. Effectiveness of continuing medical education. Evid Rep Technol Assess (Full Rep). 2007 Jan; (149):1-69.
        View in: PubMed
      32. Ratanawongsa N, Bolen S, Howell EE, Kern DE, Sisson SD, Larriviere D. Residents' perceptions of professionalism in training and practice: barriers, promoters, and duty hour requirements. J Gen Intern Med. 2006 Jul; 21(7):758-63.
        View in: PubMed PMC1924703
      33. Ratanawongsa N, Wright SM, Levine RB. Association between higher mental well-being and residents' capacity for empathy. J Gen Intern Med. 2006 Apr; 21(4):401-2; author reply 402.
        View in: PubMed PMC1484722
      34. Ratanawongsa N, Howell EE, Wright SM. What motivates physicians throughout their careers in medicine? Compr Ther. 2006; 32(4):210-7.
        View in: PubMed
      35. Ratanawongsa N, Kern DE, Barker LR. Promoting humanistic care in the house staff continuity clinic. Med Educ. 2005 Nov; 39(11):1165-6.
        View in: PubMed
      36. Ratanawongsa N, Teherani A, Hauer KE. Third-year medical students' experiences with dying patients during the internal medicine clerkship: a qualitative study of the informal curriculum. Acad Med. 2005 Jul; 80(7):641-7.
        View in: PubMed
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