Neda Ratanawongsa, MD
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| Title | Assistant Professor |
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| School | UCSF School of Medicine |
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| Department | Medicine |
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| Address | 1001 Potrero Ave, SFGH 10 San Francisco CA 94143
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| Phone | 415-206-3188 |
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Biography | Society of General Internal Medicine | 2008 | | Milton W. Hamolsky Junior Faculty Award |
Overview Neda Ratanawongsa, MD, MPH, is an Assistant Professor of Medicine in the Division of General Internal Medicine and Associate Chief Medical Informatics Officer for CarelinkSF Electronic Health Record Implementation at San Francisco General Hospital. Dr. Ratanawongsa focuses her research, teaching, administrative, and clinical work on enhancing communication and therapeutic alliances between patients and providers in safety net health care settings. Her work focuses on using health information technology to enhance communication and shared decision-making in the treatment and prevention of chronic medical conditions, particularly with electronic health record implementation in safety net clinics. Dr. Ratanawongsa is a mixed methods researcher, with expertise in survey research, qualitative research, and conversational analysis. She has developed, implemented, and evaluated curricula at the undergraduate, graduate and continuing medical education levels. Nationally, she has served on committees with the Society of General Internal Medicine (SGIM) and American Academy on Communication in Healthcare (AACH) and will Chair the 2014 SGIM Annual Meeting in San Diego.
Dr. Ratanawongsa received her undergraduate and medical degrees at Harvard, then came to UCSF for residency and chief residency in internal medicine. She completed a Masters in Public Health and General Internal Medicine Fellowship at Johns Hopkins University and joined the faculty at Johns Hopkins Bayview Medical Center as an Assistant Professor and Assistant Residency Program Director. She joined as UCSF General Internal Medicine and Center for Vulnerable Populations faculty in 2008.
See these articles on Dr. Ratanawongsa's research: http://www.ama-assn.org/amednews/2013/01/14/hlsb0118.htm http://health.usnews.com/health-news/news/articles/2013/01/04/doctor-patient-communication-key-to-sticking-with-meds http://www.acpinternist.org/archives/2013/04/work-life.htm http://www.nytimes.com/2009/06/18/health/18chen.html
Bibliographic
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Ratanawongsa N, Karter AJ, Parker MM, Lyles CR, Heisler M, Moffet HH, Adler N, Warton EM, Schillinger D. Communication and medication refill adherence: the diabetes study of northern california. JAMA Intern Med. 2013 Feb 11; 173(3):210-8.
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Ratanawongsa N, Korthuis PT, Saha S, Roter D, Moore RD, Sharp VL, Beach MC. Clinician Stress and Patient-Clinician Communication in HIV Care. J Gen Intern Med. 2012 Dec; 27(12):1635-42.
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Hilton JF, Barkoff L, Chang O, Halperin L, Ratanawongsa N, Sarkar U, Leykin Y, Muñoz RF, Thom DH, Kahn JS. A cross-sectional study of barriers to personal health record use among patients attending a safety-net clinic. PLoS One. 2012; 7(2):e31888.
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Ratanawongsa N, Handley MA, Quan J, Sarkar U, Pfeifer K, Soria C, Schillinger D. Quasi-experimental trial of diabetes Self-Management Automated and Real-Time Telephonic Support (SMARTSteps) in a Medicaid managed care plan: study protocol. BMC Health Serv Res. 2012; 12:22.
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Ratanawongsa N, Crosson JC, Schillinger D, Karter AJ, Saha CK, Marrero DG. Getting under the skin of clinical inertia in insulin initiation: the Translating Research Into Action for Diabetes (TRIAD) Insulin Starts Project. Diabetes Educ. 2012 Jan-Feb; 38(1):94-100.
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López A, Detz A, Ratanawongsa N, Sarkar U. What patients say about their doctors online: a qualitative content analysis. J Gen Intern Med. 2012 Jun; 27(6):685-92.
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Ratanawongsa N, Bhandari VK, Handley M, Rundall T, Hammer H, Schillinger D. Primary care provider perceptions of the effectiveness of two self-management support programs for vulnerable patients with diabetes. J Diabetes Sci Technol. 2012 Jan; 6(1):116-24.
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Hettema JE, Ratanawongsa N, Manuel JK, Ciccarone D, Coffa D, Jain S, Lum PJ. A SBIRT curriculum for medical residents: development of a performance feedback tool to build learner confidence. Subst Abus. 2012; 33(3):241-50.
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Ratanawongsa N, Federowicz MA, Christmas C, Hanyok LA, Record JD, Hellmann DB, Ziegelstein RC, Rand CS. Effects of a focused patient-centered care curriculum on the experiences of internal medicine residents and their patients. J Gen Intern Med. 2012 Apr; 27(4):473-7.
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Haywood C, Lanzkron S, Hughes MT, Brown R, Massa M, Ratanawongsa N, Beach MC. A video-intervention to improve clinician attitudes toward patients with sickle cell disease: the results of a randomized experiment. J Gen Intern Med. 2011 May; 26(5):518-23.
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Lattimer L, Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Beach MC. Problematic hospital experiences among adult patients with sickle cell disease. J Health Care Poor Underserved. 2010 Nov; 21(4):1114-23.
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Ratanawongsa N, Wright SM, Vargo EM, Carrese JA. Challenges in primary care relationships: seeing it from both sides. Patient Educ Couns. 2011 Oct; 85(1):40-5.
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Bediako SM, Lattimer L, Haywood C, Ratanawongsa N, Lanzkron S, Beach MC. Religious coping and hospital admissions among adults with sickle cell disease. J Behav Med. 2011 Apr; 34(2):120-7.
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Ratanawongsa N, Zikmund-Fisher BJ, Couper MP, Van Hoewyk J, Powe NR. Race, ethnicity, and shared decision making for hyperlipidemia and hypertension treatment: the DECISIONS survey. Med Decis Making. 2010 Sep-Oct; 30(5 Suppl):65S-76S.
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Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer-Nelson L, Beach MC. Hospital self-discharge among adults with sickle-cell disease (SCD): associations with trust and interpersonal experiences with care. J Hosp Med. 2010 May-Jun; 5(5):289-94.
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Haywood C, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer L, Powe NR, Beach MC. The association of provider communication with trust among adults with sickle cell disease. J Gen Intern Med. 2010 Jun; 25(6):543-8.
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Gozu A, Nidiry MA, Ratanawongsa N, Carrese JA, Wright SM. Patient factors associated with following a relocated primary care provider among older adults. Am J Manag Care. 2009 Mar; 15(3):195-200.
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Ratanawongsa N, Haywood C, Bediako SM, Lattimer L, Lanzkron S, Hill PM, Powe NR, Beach MC. Health care provider attitudes toward patients with acute vaso-occlusive crisis due to sickle cell disease: development of a scale. Patient Educ Couns. 2009 Aug; 76(2):272-8.
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Ratanawongsa N, Rand CS, Magill CF, Hayashi J, Brandt L, Christmas C, Record JD, Howell EE, Federowicz MA, Hellmann DB, Ziegelstein RC. Teaching residents to know their patients as individuals. The Aliki Initiative at Johns Hopkins Bayview Medical Center. Pharos Alpha Omega Alpha Honor Med Soc. 2009; 72(3):4-11.
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Windish DM, Ratanawongsa N. Providers' perceptions of relationships and professional roles when caring for patients who leave the hospital against medical advice. J Gen Intern Med. 2008 Oct; 23(10):1698-707.
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Ratanawongsa N, Roter D, Beach MC, Laird SL, Larson SM, Carson KA, Cooper LA. Physician burnout and patient-physician communication during primary care encounters. J Gen Intern Med. 2008 Oct; 23(10):1581-8.
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Ratanawongsa N, Wright SM, Carrese JA. Well-being in residency: effects on relationships with patients, interactions with colleagues, performance, and motivation. Patient Educ Couns. 2008 Aug; 72(2):194-200.
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Ratanawongsa N, Thomas PA, Marinopoulos SS, Dorman T, Wilson LM, Ashar BH, Magaziner JL, Miller RG, Prokopowicz GP, Qayyum R, Bass EB. The reported validity and reliability of methods for evaluating continuing medical education: a systematic review. Acad Med. 2008 Mar; 83(3):274-83.
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Ratanawongsa N, Wright SM, Carrese JA. Well-being in residency: a time for temporary imbalance? Med Educ. 2007 Mar; 41(3):273-80.
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Marinopoulos SS, Dorman T, Ratanawongsa N, Wilson LM, Ashar BH, Magaziner JL, Miller RG, Thomas PA, Prokopowicz GP, Qayyum R, Bass EB. Effectiveness of continuing medical education. Evid Rep Technol Assess (Full Rep). 2007 Jan; (149):1-69.
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Ratanawongsa N, Bolen S, Howell EE, Kern DE, Sisson SD, Larriviere D. Residents' perceptions of professionalism in training and practice: barriers, promoters, and duty hour requirements. J Gen Intern Med. 2006 Jul; 21(7):758-63.
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Ratanawongsa N, Wright SM, Levine RB. Association between higher mental well-being and residents' capacity for empathy. J Gen Intern Med. 2006 Apr; 21(4):401-2; author reply 402.
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Ratanawongsa N, Howell EE, Wright SM. What motivates physicians throughout their careers in medicine? Compr Ther. 2006; 32(4):210-7.
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Ratanawongsa N, Kern DE, Barker LR. Promoting humanistic care in the house staff continuity clinic. Med Educ. 2005 Nov; 39(11):1165-6.
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Ratanawongsa N, Teherani A, Hauer KE. Third-year medical students' experiences with dying patients during the internal medicine clerkship: a qualitative study of the informal curriculum. Acad Med. 2005 Jul; 80(7):641-7.
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