Michelle Mourad, MD

Title(s)Professor, Medicine
SchoolSchool of Medicine
Address505 Parnassus Avenue, #M994A
San Francisco CA 94117
Phone415-476-2264
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    Collapse Biography 
    Collapse Education and Training
    University of California, San Francisco, San FranciscoResidency 2008Internal Medicine
    New York University, New YorkM.D.2005School of Medicine
    University of California, San Francisco, CA2018Diversity, Equity, and Inclusion Champion Training
    Collapse Awards and Honors
    NYU School of medicine2005AOA
    UCSF2010Cooke Award for the Scholarship of Teaching and Learning
    UCSF201213th Annual Medicine Housestaff Teaching Award
    UCSF2013UCSF Medical Center Exceptional Physician Award - Honorable Mention
    UCSF School of Medicine2013UCSF Medical School Class of 2013 Teaching Award
    UCSF2014UCSF Medical Center Exceptional Physician Award - Honorable Mention

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    Michelle Mourad is Vice Chair of the Department of Medicine and a Professor in the Division of Hospital Medicine at the University of California San Francisco. She divides her time between clinical, quality improvement and administrative roles.

    Clinically, Michelle attends on both on the Medicine Teaching Service and on the Hospitalist Procedure Service, a hospitalist-based rotation for interns to gain mastery of procedure skills and knowledge. Michelle’s interests in quality improvement are broad and encompass the areas of transitions in care, patient and provider satisfaction, reducing costs of care and using informatics to improve care delivery. In her role as Vice Chair, Michelle is responsible for overseeing performance improvement and clinical strategy in all of these areas across the continuum of care. As the Medical Director for Transitions in Care for UCSF Health, Michelle leads efforts to improve outcomes and reduce adverse events across transitions through care delivery innovations and community partnerships. In addition to her improvement work, Michelle has published extensively in the areas of quality, safety, and value.

    Michelle received her BA in Chemistry from Williams College, and her MD from New York University. She completed her internship and residency in internal medicine at UCSF and completed fellowship in Hospital Medicine at UCSF prior to starting as faculty in 2009. She is the recipient of the Medicine Housestaff Teaching Award for excellence in teaching and mentoring and the Medical Student Excellence in Teaching Award.

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    Collapse Publications
    Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Researchers can login to make corrections and additions, or contact us for help. to make corrections and additions.
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    Altmetrics Details PMC Citations indicate the number of times the publication was cited by articles in PubMed Central, and the Altmetric score represents citations in news articles and social media. (Note that publications are often cited in additional ways that are not shown here.) Fields are based on how the National Library of Medicine (NLM) classifies the publication's journal and might not represent the specific topic of the publication. Translation tags are based on the publication type and the MeSH terms NLM assigns to the publication. Some publications (especially newer ones and publications not in PubMed) might not yet be assigned Field or Translation tags.) Click a Field or Translation tag to filter the publications.
    1. An Electronic Health Record-Based Automated Self-Rescheduling Tool to Improve Patient Access: Retrospective Cohort Study. J Med Internet Res. 2024 Mar 19; 26:e52071. Ganeshan S, Liu AW, Kroeger A, Anand P, Seefeldt R, Regner A, Vaughn D, Odisho AY, Mourad M. PMID: 38502159.
      View in: PubMed   Mentions:    Fields:    
    2. Assessing the contribution of hospital medicine patients to the tertiary quaternary care mission of an academic medical center. J Hosp Med. 2023 Dec 13. Peng T, Green A, Mourad M. PMID: 38093510.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    3. Across race, ethnicity, and language: An intervention to improve advance care planning documentation unmasks health disparities. J Hosp Med. 2024 Jan; 19(1):5-12. Dutta PA, Flynn SJ, Oreper S, Kantor MA, Mourad M. PMID: 38041530.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    4. Finding the time: Hourly variation in average daily census on a hospital medicine service. J Hosp Med. 2024 Feb; 19(2):108-111. Pierce L, Judson TJ, Mourad M. PMID: 37926952.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    5. Policies to Support Lactation at Highly Ranked US Medical Schools. JAMA Netw Open. 2023 10 02; 6(10):e2340048. Santhosh L, Vo A, Wick C, Mourad M, Sarkar U, Jagsi R, Mangurian C. PMID: 37889493; PMCID: PMC10611993.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    6. Physician Satisfaction With Lactation Resources Following an Intervention to Improve Lactation Accommodations. JAMA Netw Open. 2023 08 01; 6(8):e2327757. Mourad M, Prasad P, Wick C, Sliwka D. PMID: 37552478; PMCID: PMC10410473.
      View in: PubMed   Mentions: 1     Fields:    Translation:Humans
    7. Impact of an automated peri-procedural digital health intervention on rates of emergency department visits and readmissions. Am J Surg. 2023 11; 226(5):598-602. Liu AW, Pierce L, Ganeshan S, Brown W, Judson T, Divakaran D, Bini S, Odisho AY, Mourad M. PMID: 37604749.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    8. Impact of standardized, language-concordant hospital discharge instructions on postdischarge medication questions. J Hosp Med. 2023 09; 18(9):822-828. Khoong EC, Sherwin EB, Harrison JD, Wheeler M, Shah SJ, Mourad M, Khanna R. PMID: 37490045; PMCID: PMC10530543.
      View in: PubMed   Mentions: 1     Fields:    Translation:Humans
    9. Impact of a Multidisciplinary Post-COVID-19 Clinic on Hospital Admissions and ED Visits. Chest. 2023 07; 164(1):199-202. Levan S, Mourad M, Block B, Shah R, Santhosh L. PMID: 36610666; PMCID: PMC9811943.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    10. Impact of patient portal-based self-scheduling of diagnostic imaging studies on health disparities. J Am Med Inform Assoc. 2022 11 14; 29(12):2096-2100. Ganeshan S, Pierce L, Mourad M, Judson TJ, Kohli MD, Odisho AY, Brown W. PMID: 36063414; PMCID: PMC9667186.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    11. Utilization patterns and efficiency gains from use of a fully EHR-integrated COVID-19 self-triage and self-scheduling tool: a retrospective analysis. J Am Med Inform Assoc. 2022 11 14; 29(12):2066-2074. Judson TJ, Pierce L, Tutman A, Mourad M, Neinstein AB, Shuler G, Gonzales R, Odisho AY. PMID: 36029243; PMCID: PMC9667153.
      View in: PubMed   Mentions: 2     Fields:    Translation:HumansCells
    12. Primary care gap: factors associated with persistent lack of primary care after hospitalisation. BMJ Open Qual. 2022 03; 11(1). Cummings E, Martinez S, Mourad M. PMID: 35354598; PMCID: PMC8968534.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    13. Impact of a resident and student-led video visitation navigation program. BMC Med Educ. 2022 Feb 19; 22(1):110. Yang R, Ganeshan S, Thompson A, McAllister S, Mourad M. PMID: 35183182; PMCID: PMC8857532.
      View in: PubMed   Mentions:    Fields:    Translation:HumansCellsPHPublic Health
    14. Innovation Report: Building a Targeted Automatic e-Consult (TACo) Program. The Joint Commission Journal on Quality and Patient Safety. 2021 Oct 1. Judson JT, Mourad MM, Wachter WR. .
      View in: Publisher Site   Mentions:
    15. Discharge by Noon: Toward a Better Understanding of Benefits and Costs. J Hosp Med. 2021 06; 16(6):384. Zorian A, Shine D, Mourad M. PMID: 34129493.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    16. Ask About What Matters: An Intervention to Improve Accessible Advance Care Planning Documentation. J Pain Symptom Manage. 2021 Nov; 62(5):893-901. Kantor MA, Scott BS, Abe-Jones Y, Raffel KE, Thombley R, Mourad M. PMID: 34000334.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    17. Emergency general surgery utilization and disparities during COVID-19: an interrupted time-series analysis. Trauma Surg Acute Care Open. 2021; 6(1):e000679. Greenberg AL, Schwartz H, Collins CR, Kelly YM, Mackersie R, Mourad M, Roberts JP, Bongiovanni T. PMID: 34192165; PMCID: PMC7977078.
      View in: PubMed   Mentions: 6  
    18. Donning and Doffing. JAMA. 2021 Feb 09; 325(6):536. Mourad MS. PMID: 33560325.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    19. Reimagining Specialty Consultation in the Digital Age: The Potential Role of Targeted Automatic Electronic Consultations. JAMA. 2019 Aug 06; 322(5):399-400. Wachter RM, Judson TJ, Mourad M. PMID: 31246233.
      View in: PubMed   Mentions: 9     Fields:    
    20. Off Trail, On Track: an Exercise in Clinical Reasoning. J Gen Intern Med. 2019 10; 34(10):2282-2287. Zejnullahu K, Santhosh L, Mourad M, Connor DM. PMID: 31270781; PMCID: PMC6816762.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    21. A Discharge Time-Out: A Case Study on Physician-Nurse Discharge Communication and the Challenge of Sustainability in Resident-Led Quality Improvement. Am J Med Qual. 2019 Jul/Aug; 34(4):381-388. Raffel KE, Gupta N, Vercammen-Grandjean C, Hohman J, Ranji S, Pierluissi E, Mourad M. PMID: 30345785.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    22. Next-generation audit and feedback for inpatient quality improvement using electronic health record data: a cluster randomised controlled trial. BMJ Qual Saf. 2018 09; 27(9):691-699. Patel S, Rajkomar A, Harrison JD, Prasad PA, Valencia V, Ranji SR, Mourad M. PMID: 29507124.
      View in: PubMed   Mentions: 10     Fields:    Translation:Humans
    23. Standardized Attending Rounds to Improve the Patient Experience: A Pragmatic Cluster Randomized Controlled Trial. J Hosp Med. 2017 03; 12(3):143-149. Monash B, Najafi N, Mourad M, Rajkomar A, Ranji SR, Fang MC, Glass M, Milev D, Ding Y, Shen A, Sharpe BA, Harrison JD. PMID: 28272589.
      View in: PubMed   Mentions: 12     Fields:    Translation:Humans
    24. Exploring Physician Perspectives of Residency Holdover Handoffs: A Qualitative Study to Understand an Increasingly Important Type of Handoff. J Gen Intern Med. 2017 Jun; 32(6):654-659. Duong JA, Jensen TP, Morduchowicz S, Mourad M, Harrison JD, Ranji SR. PMID: 28194689; PMCID: PMC5442018.
      View in: PubMed   Mentions: 6     Fields:    Translation:Humans
    25. Can lessons from systems-based mastery learning for thoracentesis be translated to hospitalists? J Hosp Med. 2016 11; 11(11):811-812. Jensen T, Lai A, Mourad M. PMID: 27687258.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    26. The association between discharge before noon and length of stay in medical and surgical patients. J Hosp Med. 2016 12; 11(12):859-861. Rajkomar A, Valencia V, Novelero M, Mourad M, Auerbach A. PMID: 26717556.
      View in: PubMed   Mentions: 6     Fields:    Translation:Humans
    27. Striving for optimal care: Updates in quality, value, and patient experience. J Hosp Med. 2016 Feb; 11(2):145-50. Moriates C, Mourad M. PMID: 26417871.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    28. Improving attending rounds: Qualitative reflections from multidisciplinary providers. Hosp Pract (1995). 2015; 43(3):186-90. Najafi N, Monash B, Mourad M, Ding Y, Glass M, Burrell GJ, Harrison JD. PMID: 25936415.
      View in: PubMed   Mentions: 7     Fields:    Translation:Humans
    29. We need to talk: Primary care provider communication at discharge in the era of a shared electronic medical record. J Hosp Med. 2015 May; 10(5):307-10. Sheu L, Fung K, Mourad M, Ranji S, Wu E. PMID: 25755159.
      View in: PubMed   Mentions: 18     Fields:    Translation:Humans
    30. Assessing the impact of nurse post-discharge telephone calls on 30-day hospital readmission rates. J Gen Intern Med. 2014 Nov; 29(11):1519-25. Harrison JD, Auerbach AD, Quinn K, Kynoch E, Mourad M. PMID: 25103122; PMCID: PMC4238208.
      View in: PubMed   Mentions: 23     Fields:    Translation:Humans
    31. Development of a hospital-based program focused on improving healthcare value. J Hosp Med. 2014 Oct; 9(10):671-7. Moriates C, Mourad M, Novelero M, Wachter RM. PMID: 24980982.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    32. Capsule commentary on Tukey et al., the impact of a medical procedure service on patient safety, procedure quality and resident training opportunities. J Gen Intern Med. 2014 Mar; 29(3):518. Mourad M. PMID: 24366399; PMCID: PMC3930773.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    33. Update in hospital palliative care. J Hosp Med. 2013 Dec; 8(12):715-20. Anderson WG, Flint LA, Horton JR, Johnson K, Mourad M, Sharpe BA. PMID: 24214838; PMCID: PMC3864762.
      View in: PubMed   Mentions: 5     Fields:    Translation:Humans
    34. "Nebs no more after 24": a pilot program to improve the use of appropriate respiratory therapies. JAMA Intern Med. 2013 Sep 23; 173(17):1647-8. Moriates C, Novelero M, Quinn K, Khanna R, Mourad M. PMID: 23877555.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    35. Incentivizing residents to document inpatient advance care planning. JAMA Intern Med. 2013 Sep 23; 173(17):1652-4. Lakin JR, Le E, Mourad M, Hollander H, Anderson WG. PMID: 23857414; PMCID: PMC3864763.
      View in: PubMed   Mentions: 5     Fields:    Translation:Humans
    36. The Housestaff Incentive Program: improving the timeliness and quality of discharge summaries by engaging residents in quality improvement. BMJ Qual Saf. 2013 Sep; 22(9):768-74. Bischoff K, Goel A, Hollander H, Ranji SR, Mourad M. PMID: 23704085.
      View in: PubMed   Mentions: 18     Fields:    Translation:Humans
    37. Postdischarge focus groups to improve the hospital experience. Am J Med Qual. 2013 Nov-Dec; 28(6):536-8. Neeman N, Quinn K, Shoeb M, Mourad M, Sehgal NL, Sliwka D. PMID: 23687239.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    38. The effect of a resident-led quality improvement project on improving communication between hospital-based and outpatient physicians. Am J Med Qual. 2013 Nov-Dec; 28(6):472-9. Kalanithi L, Coffey CE, Mourad M, Vidyarthi AR, Hollander H, Ranji SR. PMID: 23526358.
      View in: PubMed   Mentions: 9     Fields:    Translation:Humans
    39. A Resident-Led Quality Improvement Program for Increasing Documentation of Advance Care Planning Discussions (FR407-C). Journal of Pain and Symptom Management. 2013 Feb 1; 45(2):368-369. Lakin LJ, Le LE, Hollander HH, Mourad MM, Ranji RS, Soni SK, Anderson AW. .
      View in: Publisher Site   Mentions:
    40. Reducing radiology use on an inpatient medical service: choosing wisely. Arch Intern Med. 2012 Nov 12; 172(20):1606-8. Neeman N, Quinn K, Soni K, Mourad M, Sehgal NL. PMID: 22928182.
      View in: PubMed   Mentions: 2     Fields:    Translation:Humans
    41. Communicating discharge instructions to patients: a survey of nurse, intern, and hospitalist practices. J Hosp Med. 2013 Jan; 8(1):36-41. Ashbrook L, Mourad M, Sehgal N. PMID: 23071078.
      View in: PubMed   Mentions: 10     Fields:    Translation:Humans
    42. A randomized controlled trial of the impact of a teaching procedure service on the training of internal medicine residents. J Grad Med Educ. 2012 Jun; 4(2):170-5. Mourad M, Ranji S, Sliwka D. PMID: 23730437; PMCID: PMC3399608.
      View in: PubMed   Mentions: 13     Fields:    
    43. Understanding self-assessment as an informed process: residents' use of external information for self-assessment of performance in simulated resuscitations. Adv Health Sci Educ Theory Pract. 2013 May; 18(2):181-92. Plant JL, Corden M, Mourad M, O'Brien BC, van Schaik SM. PMID: 22419435.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    44. Improving use of the "other" catheter: comment on "reducing inappropriate urinary catheter use". Arch Intern Med. 2012 Feb 13; 172(3):260-1. Mourad M, Auerbach A. PMID: 22231612.
      View in: PubMed   Mentions: 3     Fields:    Translation:Humans
    45. Update in hospital medicine for the general internist 2010-2011. J Gen Intern Med. 2011 Dec; 26(12):1492-7. Boonyasai RT, Steinberg DI, Schleyer AM, Mourad MM, Harte BJ, Sharpe BA. PMID: 21932159; PMCID: PMC3235616.
      View in: PubMed   Mentions:    Fields:    Translation:Humans
    46. Safe, high quality care around the clock: what will it take to get us there? J Gen Intern Med. 2011 Sep; 26(9):948-50. Mourad M, Adler J. PMID: 21751054; PMCID: PMC3157519.
      View in: PubMed   Mentions: 3     Fields:    Translation:Humans
    47. Shifting indirect patient care duties to after hours in the era of work hours restrictions. Acad Med. 2011 May; 86(5):586-90. Mourad M, Vidyarthi AR, Hollander H, Ranji SR. PMID: 21436665.
      View in: PubMed   Mentions: 8     Fields:    Translation:Humans
    48. Patient satisfaction with a hospitalist procedure service: is bedside procedure teaching reassuring to patients? J Hosp Med. 2011 Apr; 6(4):219-24. Mourad M, Auerbach AD, Maselli J, Sliwka D. PMID: 21480494.
      View in: PubMed   Mentions: 9     Fields:    Translation:Humans
    49. Addressing the business of discharge: building a case for an electronic discharge summary. J Hosp Med. 2011 Jan; 6(1):37-42. Mourad M, Cucina R, Ramanathan R, Vidyarthi AR. PMID: 20872869.
      View in: PubMed   Mentions: 4     Fields:    Translation:Humans
    50. Supervising the supervisors--procedural training and supervision in internal medicine residency. J Gen Intern Med. 2010 Apr; 25(4):351-6. Mourad M, Kohlwes J, Maselli J, MERN Group, Auerbach AD. PMID: 20077049; PMCID: PMC2842555.
      View in: PubMed   Mentions: 26     Fields:    Translation:Humans
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