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    Calvin Chou, MD

    TitleProfessor
    SchoolUCSF School of Medicine
    DepartmentMedicine
    Address
    Phone415-221-4810x2740
    vCardDownload vCard

      Collapse Biography 
      Collapse Education and Training
      University of California, San FranciscoResidency School of Medicine - Internal Medicine
      Collapse Awards and Honors
      UCSF2011Academy Chair in the Scholarship of Teaching and Learning
      American Academy on Communication in Healthcare2010Fellow
      UCSF2010Class of 2010 Award for Outstanding Teaching
      UCSF2010Inducted to Alpha Omega Alpha
      UCSF2008Kaiser Award for Excellence in Teaching in the Inpatient Setting
      UCSF2002Inducted to Academy of Medical Educators

      Collapse Overview 
      Collapse Overview
      When people ask me what I do for a living, and I reply ā€œIā€™m a general internist, and I teach bedside manner,ā€ the response nearly always is a variation on how much it is needed, followed by a story of ineffective communication from a physician to themselves or a family member. Patient-physician communication is an area of fundamental clinical competence that has become increasingly recognized as a critical component of medical education. Unfortunately, interviewing skills of medical students and residents decline throughout their training. The paucity of effective curricula to address this basic educational need has been cited as a cause for these disturbing national trends. My goal as a leader in medical education is to develop and refine teaching of patient-physician communication, to expand its importance by training other educators across the country, and to begin to link communication skills teaching with patient outcomes.

      To further develop my own interviewing and teaching skills, in 2003 I completed a rigorous four-year training program with the American Academy on Communication in Healthcare (AACH), an organization of nationally prominent educators and researchers in patient-physician communication. Now as a faculty member of the AACH, every year I teach participants from all health professions in the AACH ENRICH national faculty development course. I have also facilitated workshops on communication skills at prominent medical centers across the country, including the Mayo Clinic, Cleveland Clinic Foundation, Stanford University, and New York University, where I consistently garner top ratings from learners as an effective teacher and facilitator.

      In developing the VALOR (VA Longitudinal Rotations) Program for UCSF third-year medical students, I have incorporated weekly sessions for third-year students on basic clinical skill-building, self-reflection on personal and professional development, and observations on hidden curricular issues. I am optimistic that these changes will enhance patient care and humanize the occasionally oppressive culture of medicine.

      Finally, as Academy Chair for the Scholarship of Teaching and Learning at UCSF, my charge is to demonstrate how education can lead to patient outcomes. It is my conviction that by training physicians and students in effective communication skills, they can not only motivate patients to take charge of their health issues, but also create effective interdisciplinary teams to reduce medical errors.


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      Collapse Bibliographic 
      Collapse Publications
      Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Researchers can login to make corrections and additions, or contact us for help.
      List All   |   Timeline
      1. Kalet A, Guerrasio J, Chou CL. Twelve tips for developing and maintaining a remediation program in medical education. Med Teach. 2016 Aug; 38(8):787-92. PMID: 27049798.
        View in: PubMed
      2. Chou CL, Teherani A, Masters DE, Vener M, Wamsley M, Poncelet A. Workplace learning through peer groups in medical school clerkships. Med Educ Online. 2014; 19:25809. PMID: 25427851; PMCID: PMC4245452.
      3. Clinite KL, DeZee KJ, Durning SJ, Kogan JR, Blevins T, Chou CL, Diemer G, Dunne DW, Fagan MJ, Hartung PJ, Kazantsev SM, Mechaber HF, Paauw DS, Wong JG, Reddy ST. Lifestyle factors and primary care specialty selection: comparing 2012-2013 graduating and matriculating medical students' thoughts on specialty lifestyle. Acad Med. 2014 Nov; 89(11):1483-9. PMID: 25250748.
        View in: PubMed
      4. Mookherjee S, Hunt S, Chou CL. Twelve tips for teaching evidence-based physical examination. Med Teach. 2015; 37(6):543-50. PMID: 25270026.
        View in: PubMed
      5. Chou CL, Hirschmann K, Fortin AH, Lichstein PR. The impact of a faculty learning community on professional and personal development: the facilitator training program of the American Academy on Communication in Healthcare. Acad Med. 2014 Jul; 89(7):1051-6. PMID: 24979175.
        View in: PubMed
      6. Branch WT, Chou CL, Farber NJ, Hatem D, Keenan C, Makoul G, Quinn M, Salazar W, Sillman J, Stuber M, Wilkerson L, Mathew G, Fost M. Faculty development to enhance humanistic teaching and role modeling: a collaborative study at eight institutions. J Gen Intern Med. 2014 Sep; 29(9):1250-5. PMID: 24947051; PMCID: PMC4139513.
      7. Saba GW, Chou CL, Satterfield J, Teherani A, Hauer K, Poncelet A, Chen HC. Teaching patient-centered communication skills: a telephone follow-up curriculum for medical students. Med Educ Online. 2014; 19:22522. PMID: 24767705; PMCID: PMC4000921.
      8. Shunk R, Dulay M, Chou CL, Janson S, O'Brien BC. Huddle-coaching: a dynamic intervention for trainees and staff to support team-based care. Acad Med. 2014 Feb; 89(2):244-50. PMID: 24362383.
        View in: PubMed
      9. Kalet A, Chou CL (eds). . Remediation in Medical Education: A Mid-Course Correction. 2014.
      10. Chou CL, Masters DE, Chang A, Kruidering M, Hauer KE. Effects of longitudinal small-group learning on delivery and receipt of communication skills feedback. Med Educ. 2013 Nov; 47(11):1073-9. PMID: 24117553.
        View in: PubMed
      11. Masters DE, O'Brien BC, Chou CL. The third-year medical student "grapevine": managing transitions between third-year clerkships using peer-to-peer handoffs. Acad Med. 2013 Oct; 88(10):1534-8. PMID: 23969370.
        View in: PubMed
      12. Clinite KL, Reddy ST, Kazantsev SM, Kogan JR, Durning SJ, Blevins T, Chou CL, Diemer G, Dunne DW, Fagan MJ, Hartung PJ, Mechaber HF, Paauw DS, Wong JG, DeZee KJ. Primary care, the ROAD less traveled: what first-year medical students want in a specialty. Acad Med. 2013 Oct; 88(10):1522-8. PMID: 23969353.
        View in: PubMed
      13. Mookherjee S, Pheatt L, Ranji SR, Chou CL. Physical examination education in graduate medical education--a systematic review of the literature. J Gen Intern Med. 2013 Aug; 28(8):1090-9. PMID: 23568186; PMCID: PMC3710393.
      14. Chou CL, Promes SB, Souza KH, Topp KS, O'Sullivan PS. Twelve tips for facilitating successful teleconferences. Med Teach. 2012; 34(6):445-9. PMID: 22449266.
        View in: PubMed
      15. Chou CL, Johnston CB, Singh B, Garber JD, Kaplan E, Lee K, Teherani A. A "safe space" for learning and reflection: one school's design for continuity with a peer group across clinical clerkships. Acad Med. 2011 Dec; 86(12):1560-5. PMID: 22030757.
        View in: PubMed
      16. Chou C. Nice work if you can get it: comment on "Too little? Too much? Primary care physicians' views on US health care". Arch Intern Med. 2011 Sep 26; 171(17):1585-6. PMID: 21949170.
        View in: PubMed
      17. Chang A, Chou CL, Teherani A, Hauer KE. Clinical skills-related learning goals of senior medical students after performance feedback. Med Educ. 2011 Sep; 45(9):878-85. PMID: 21848715.
        View in: PubMed
      18. Lee CA, Chang A, Chou CL, Boscardin C, Hauer KE. Standardized patient-narrated web-based learning modules improve students' communication skills on a high-stakes clinical skills examination. J Gen Intern Med. 2011 Nov; 26(11):1374-7. PMID: 21769506; PMCID: PMC3208474.
      19. Mookherjee S, Chou CL. Bedside teaching of clinical reasoning and evidence-based physical examination. Med Educ. 2011 May; 45(5):519. PMID: 21486342.
        View in: PubMed
      20. Swanson S, Ku T, Chou C. Assessment of direct ophthalmoscopy teaching using plastic canisters. Med Educ. 2011 May; 45(5):520-1. PMID: 21486343.
        View in: PubMed
      21. Chou CL, Topp KS, Kruidering-Hall M. Integrating surface anatomy learning with clinical skills training. Med Educ. 2010 Nov; 44(11):1127-8. PMID: 20946492.
        View in: PubMed
      22. Kim JE, Schickedanz AD, Chou CL. Near-peer workshops for pre-clerkship physical examination skills. Med Educ. 2010 May; 44(5):499-500. PMID: 20374469.
        View in: PubMed
      23. Chang A, Boscardin C, Chou CL, Loeser H, Hauer KE. Predicting failing performance on a standardized patient clinical performance examination: the importance of communication and professionalism skills deficits. Acad Med. 2009 Oct; 84(10 Suppl):S101-4. PMID: 19907367.
        View in: PubMed
      24. Hauer KE, Chou CL, Souza KH, Henry D, Loeser H, Burke C, Mayfield C, O'Sullivan PS. Impact of an in-person versus web-based practice standardized patient examination on student performance on a subsequent high-stakes standardized patient examination. Teach Learn Med. 2009 Oct; 21(4):284-90. PMID: 20183354.
        View in: PubMed
      25. Modica RF, Thundiyil JG, Chou C, Diab M, Von Scheven E. Teaching musculoskeletal physical diagnosis using a web-based tutorial and pathophysiology-focused cases. Med Educ Online. 2009; 14:13. PMID: 20165527; PMCID: PMC2779618.
      26. Schickedanz AD, Kim JE, Chou CL. Near-peer videos for physical examination instruction. Med Educ. 2009 Nov; 43(11):1095-6. PMID: 19788641.
        View in: PubMed
      27. Kruidering-Hall M, O'Sullivan PS, Chou CL. Teaching feedback to first-year medical students: long-term skill retention and accuracy of student self-assessment. J Gen Intern Med. 2009 Jun; 24(6):721-6. PMID: 19384559; PMCID: PMC2686777.
      28. Chang A, Chou CL, Hauer KE. Clinical skills remedial training for medical students. Med Educ. 2008 Nov; 42(11):1118-9. PMID: 18991999.
        View in: PubMed
      29. Kelley L, Chou CL, Dibble SL, Robertson PA. A critical intervention in lesbian, gay, bisexual, and transgender health: knowledge and attitude outcomes among second-year medical students. Teach Learn Med. 2008 Jul-Sep; 20(3):248-53. PMID: 18615300.
        View in: PubMed
      30. Chou CL, Chang A, Hauer KE. Remediation workshop for medical students in patient-doctor interaction skills. Med Educ. 2008 May; 42(5):537. PMID: 18412917.
        View in: PubMed
      31. Lown BA, Chou CL, Clark WD, Haidet P, White MK, Krupat E, Pelletier S, Weissmann P, Anderson MB. Caring attitudes in medical education: perceptions of deans and curriculum leaders. J Gen Intern Med. 2007 Nov; 22(11):1514-22. PMID: 17786522; PMCID: PMC2219796.
      32. Dhaliwal G, Chou CL. A brief educational intervention in personal finance for medical residents. J Gen Intern Med. 2007 Mar; 22(3):374-7. PMID: 17356971; PMCID: PMC1824762.
      33. Colaco SM, Chou CL, Hauer KE. Near-peer teaching in a formative clinical skills examination. Med Educ. 2006 Nov; 40(11):1129-30. PMID: 17054629.
        View in: PubMed
      34. Chou CL, Topp KS, O'Sullivan P. Multidisciplinary teaching of the musculoskeletal physical examination. Med Educ. 2006 May; 40(5):481-2. PMID: 16635154.
        View in: PubMed
      35. Haidet P, Kelly PA, Bentley S, Blatt B, Chou CL, Fortin AH, Gordon G, Gracey C, Harrell H, Hatem DS, Helmer D, Paterniti DA, Wagner D, Inui TS. Not the same everywhere. Patient-centered learning environments at nine medical schools. J Gen Intern Med. 2006 May; 21(5):405-9. PMID: 16704378; PMCID: PMC1484792.
      36. Chou CL. Physical examination teaching curriculum for senior medical students. Med Educ. 2005 Nov; 39(11):1151. PMID: 16262822.
        View in: PubMed
      37. Haidet P, Kelly PA, Chou C. Characterizing the patient-centeredness of hidden curricula in medical schools: development and validation of a new measure. Acad Med. 2005 Jan; 80(1):44-50. PMID: 15618092.
        View in: PubMed
      38. Rizvon MK, Chou CL. Surgery in the patient with liver disease. Med Clin North Am. 2003 Jan; 87(1):211-27. PMID: 12575891.
        View in: PubMed
      39. Kohlwes RJ, Chou CL. A curriculum in medical economics for residents. Acad Med. 2002 May; 77(5):465-6. PMID: 12010725.
        View in: PubMed
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